Sensible Home Warranty, LLC ratings, reviews and complaints - Homeowner Insurance and Warranty Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Of the complaints we have received against this company in at least some cases the complaint allegations are very serious.~~Complainants allege the company went out of business without any notification to customers concerning their home warranty agreement and has failed to refund consumers for the remainder of their agreements or arrange for alternative services. In addition complainants allege failure to fulfill and honor home warranty agreement and difficulty obtaining reimbursement for out of pocket repair expenses.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sensible Home Warranty, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We offer a number of warranty programs for your home designed to meet your particular needs. From warranties on your appliances to warrantying on your duct work, from "covering".your roofing to most home concerns.

Primary Contact:	Elliot Dabah (Principal)
Business Started:	N/A
Social:

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Licensing

Companies that offer Homeowner Insurance and/or Warranty Services may be required to be lincensed in the states they conduct business. We suggest you contact your state's Department of Insurance or other regulatory agency to check the licensing or registration status of a company that offers these services.~~

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Nevada Department of Insurance is requesting customers to contact their agency to file claims. You can contact the Nevada Department of Insurance at http://doi.nv.gov/Consumers or call them at (702) 468-4009.~~We suggest you also contact your State's Department of Insurance or Attorney General's Office or other insurance regulatory agency in your state for any issues or complaints you may have against this business.

Other Considerations

Our records indicate this company is no longer in service. According to the company's website www.sensiblehomewarranty.com the company states that all inquiries should be emailed to assist@sensiblehomewarranty.com.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

SHW

Sensible Home Warranty

Websites:
There are no additional web sites.

Contacts:

Harrison Gindi (Managing Member)

Inquiry Department

Customer Reimbursements

Customer Service

Addresses:

1724 East 12th Street, Brooklyn, NY, 11229

92 Saint Marks Place Apt.21, Staten Island, NY, 10301

1235 Eas t7th Street, Brooklyn, NY, 11230

Reputation Report

Sensible Home Warranty, LLC

Complaints and Resolutions

Other Information