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Secure Data Recovery Services

1,468 inquiries |
Computer Repair and Disaster Recovery

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3255 Cahuenga Blvd West, Suite 301
Los Angeles, CA 90068 | Get Directions

(800) 388-1266

http://www.securedatarecovery....

24/7 Service

Company Rating

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Customer Reviews

based on 9 reviews.

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Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/21/2020 Laura G.

Great job! Thank you, Chris!

Thank you, Chris for restoring my family's videos. Your service was prompt and very professional. I highly recommend Secure Data Recovery company and especially Chris.

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Complaints and Resolutions

Complaint Experience

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Secure Data Recovery Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

Other Information

Company Info

With 61 locations to serve you, Secure Data Recovery Services provides Computer Disaster Recovery/Repair services including Hard Drives, Apple Mac, Laptop, Server, Tape and Raid Data, Database Recovery, File/E-mail Recovery and Emergency Services.

Primary Contact:	Julia Keating (Director of Marketing)
Business Started:	1/4/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

World Acceptance Group Corp.

Websites: