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Pristine Corporate Network, Inc.

  1,327 inquiries |
Loan Modifications Advance Fee |   Business Alert

5051 East Orangethorpe Avenue Suite E-261
Anaheim, CA 92807
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http://pristinelm.co/

Monday-Friday: 7 AM-7 PM
Saturday:10 AM-4 PM
Sunday: By appointment

Company Rating

F

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/1/2014

PRISTINE IS OUT OF BUSINESS - CLIENTS LOSE MONEY AND ARE STRANDED

Pristine sent out following letter to clients july 30, 2014 essentially saying they were closing their doors and leaving clients who already paid in advance for their services stranded. The law firm they are suggesting will charge these clients all over again to finish their loan modification applications...if Pristine was a scam, why would clients want a referral from them???? No mention in letter about refunds for services NOT rendered. Suspect there will be lawsuits all over the place against this company....Here's letter...."Dear (Client), This letter is to inform you that Pristine Loss Mitigation (Pristine) has requested SCC Law Group to engage with your case file, due to the unfortunate situation that Attorney Thomas J. Parrott has separated himself from Pristine. As you may know, the state of California regulates the loan modification business and allows attorneys to engage clients who need mortgage assistance under the SB94 law. Due to the departure of Attorney Thomas J. Parrott, Pristine cannot continue to work on cases and needs to close its door. This letter is being written to advise you of that fact, and to assure you that your file may still being processed in an effort to achieve your desired results. SCC Law Group has the means to offer litigation and a wide range of legal services. SCC Law is familiar with and experienced in the procedures and programs related to loan modification and mortgage relief which is available for California homeowners. It has a dedicated staff readily available to help with all your legal needs, including, but not limited to, debt issues, criminal, family, immigration, and bankruptcy law. SCC Law Group will be reviewing your case file to determine if the steps which have been taken were the only option available for you; or, if there may be other and better options which will allow a more expeditious and successful result. In order to conduct these reviews efficiently, SCC Law Group has asked that all Clients call their office and set up a face to face, Skype or phone conference to discuss your case file in depth at NO COST. We urge you to set up an appointment as soon as possible so that our office can gather all documents pertaining to your file and assist with answering your questions to give us the opportunity to serve you better. Notwithstanding the above, if you believe there is a problem or concern with your case, please do not hesitate to contact SCC Law Group’s office. Pristine has taken pride in its work. It would like you to know that its staff has worked diligently on your file to ensure the best possible results. SCC Law Group will now be able to offer you even more resources and options than Pristine had available to you. A direct engagement with SCC Law Group will be required. It has been a pleasure working with you. Pristine will continue to help and work with SCC Law Group to finalize and finish any and all work still needed on your file. The Pristine staff thanks you for your business. Please remember to contact SCC Law Group as soon as possible for your case file review. Its contact information is: SCC LAW GROUP 2280 WARDLOW CIRCLE, SUITE 255 CORONA, CA. 92880 WWW.SCCLAWGROUP.COM (951)280-1313 Thank You, Pristine Loss Mitigation"

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege failure to fulfill services, specifically failure to provide mortgage relief as represented, difficulty obtaining refunds of fees paid in advance for loan modification services, and inability to reach the company to check the status of their case or refund information. Some allegations claim the complainant’s lender never was contacted by the company.

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Complaint Closing Statistics

0 complaints against Pristine Corporate Network, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company provides loan modification, debt settlement, mortgage, and legal services.

Primary Contact: Donelle Goodwin (President)
Business Started: 1/24/2013
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Licensing

Pristine Loss Mitigation claims their former attorney Thomas J. Parrott separated himself from their company. BCA was unable to confirm the licensing of a Thomas J Parrott with the CA Bar Association of Attorneys.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

In August 2014, consumers reported to Business Consumer Alliance that Pristine Loss Mitigation (“Pristine”) is sending letters to their clients alleging they have gone out of business. The letter reportedly claims their former attorney, Thomas J. Parrott, separated himself from Pristine and in doing so has caused them to close their doors. Furthermore, Pristine states case files are being reviewed and evaluated by SCC Law Group for the best solution for the client’s needs. Clients are asked to contact SCC Law Group to set up a meeting, or if they have any questions regarding their case. Other clients are reporting that Pristine informed them the fees they collected for loan modification services will be credited toward cases now handles handled by SCC Law Group.



Business Consumer Alliance urges caution when asked to pay fees upfront for mortgage relief services. The FTC MARS Rule makes it illegal for a company offering mortgage assistance relief services to collect any fees, regardless of the form, until it provides a written offer for a loan modification or other relief from your lender and you accept the offer. They must provide you with documentation from your lender showing the changes to your loan if you decide to accept the lenders offer and clearly tell you the total fee they will charge for their services. It is illegal to divide fees or services into components for the purpose of avoiding this law.



Under the same rule, attorneys who offer mortgage relief services can require an advanced fee ONLY if they: are licensed to practice law in the state where you live or where your house is located; they’re providing you with real legal services and providing mortgage assistance relief services as part of the practice of law; they’re complying with state ethics requirements for attorneys; AND, they place the money in a client trust account, withdraw fees only as they complete actual legal services, and notify you of each withdrawal.



If you are a client of Pristine Loss Mitigation, you may file a complaint with Business Consumer Alliance. Business Consumer Alliance has a long history of working with state and federal government agencies and frequently communicates with them relaying information provided from complaints and information provided by the public. 



A separate report for SCC Law Group is available.




Check out BCA's Scam Watch article on SCC Law Group and Pristine Loss Mitigation.  

Other Considerations

Before you hire a firm or anyone claiming to be an attorney, do your research. Check to ensure they are properly licensed and that there is no disciplinary action against them. Ask what their expertise or specialty in law is and if they have ever provided foreclosure relief services. Also ask what the outcome was for any relief services they have provided.

Many companies claim to conduct forensic audits, mortgage loan audits, or foreclosure prevention audits backed by forensic attorneys where they offer to review your mortgage loan documents and determine whether your lender complained with federal and state mortgage lending laws. They often claim the audit reports can be used as leverage with the lender to stop foreclosures, accelerate the loan modification process, reduce your loans principle, or even cancel your loan. The truth is there is no evidence that forensic loan audits will help you get a loan modification or any other foreclosure relief, even if it is conducted by a licensed attorney, trained auditor, or mortgage professional. While some federal laws allow you to sue your lender based on errors in your loan documents, even if you win in litigation, your lender is not required to modify your loan simply to make your payments more affordable. If you cancel your loan, you will have to return the money borrowed, which may result in you losing your home.

Business Consumer Alliance advises to avoid any business offering foreclosure relief that:
• guarantees to stop the foreclosure process, no matter what your circumstances are
• guarantees to obtain a loan modification for you
• instructs you not to contact your lender, attorney, or credit/housing counselor
• collects fees before providing any services or only accepts payment by wire transfer or cashier’s check
• encourages you to lease your home so you can buy it back over time
• recommends that you make your mortgage payments directly to them or any party other than your lender
• urges you to transfer your property or deed to them
• offers to buy your home for cash at a price that is inappropriate for the housing market
• pressures you to sign papers before you are able to review the terms and conditions or before you have time to thoroughly read and understand the agreement.

Homeowners having trouble making their mortgage payments or who are in default have options to consider before hiring a foreclosure rescue company or an attorney. Your mortgage servicer can assist you with foreclosure prevention methods that may get you back on track with your payments. In 2014, new mortgage rules went into effect which requires mortgage servicers to inform homeowners about all mortgage workout plans available to them if they have defaulted on the loan and to assign personnel help if the payment is past due.



If you are late on your payment or are aware that you will have difficulty making your payments, contact your mortgage servicer right away. Keeping the lines of communication open is critical to resolving issues with your loan. By staying in touch with your servicer you may be able to delay foreclosure proceedings if they are working with you to find a solution to your problem. Some of the options to bringing your loan current and save your home include repayment plans, loan modifications, or even forbearance. If you’re ineligible for any of these options, your servicer may be able to help you find a solution other than foreclosure, like a short sale or a voluntary transfer of the property through a “deed in lieu of foreclosure.” Other options to consider are selling your home or filing bankruptcy, although, due to the long lasting and serious effect of bankruptcy, this option should be considered as a last resort.



If you are having a hard time reaching or working with your loan servicer, or if you are seeking assistance to help you through the foreclosure prevention process, you can speak to a certified housing counselor. A counselor with a housing counseling agency can assess your situation, answer your questions, go over your options, prioritize your debts, and help you prepare for discussions with your loan servicer. Housing counseling services usually are free or low cost. Contact (888)995-HOPE (4673) or visit www.hopenow.com for a list of certified housing counselors in your area. You may also contact your local U.S. Department of Housing and Urban Development (HUD) office or the housing authority in your area for help in finding a legitimate housing counseling agency nearby.




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