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Organic Roots, Inc.

  207 inquiries |
Organic Food Store

40458 Winchester Road
Temecula, CA 92591
| Get Directions

(951) 296-3444

http://www.organicroots.net

Monday through Saturday: 8:00 am - 9:00 pm
Sunday: 9: am - 8:00 pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/26/2019

Unprofessional treatment of customers by one of their employees.

My mother shops at Organic Roots about every two weeks or so and usually takes my son with her while I am at my job. My mother came home a couple weeks ago upset about one of their employee's who had called a lady the "N" word as she was walking out the door in front of my 12 year old son who is African American. This is unacceptable for a employee to behave that way in a general public workspace. This last Saturday, my mother and son had attempted to pick up a few things from what used to be my mother's favorite store and she changed plans when she got close enough to the door and noticed the racist employee still working the register as if nothing derogatory had happened. I would like Organic Roots to remove this women from the general public workspace or transfer her to another store so my mother will not feel uncomfortable and humiliated when she tries to shop for groceries at her favorite store. I believe my mother said the women's name was Sarah. This is very unprofessional and not what you would expect from a family owned business.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Organic Roots, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Organic Roots features a robust 100% organic produce area with lots of locally grown options. They also have a huge array of specialty dietary products like gluten-free, vegetarian, raw, paleo and more.

Primary Contact: Linda Watson (Owner)
Business Started: 8/1/1989
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Paul Cook (Owner)
Customer Service