Merit Gold & Silver ratings, reviews and complaints - Gold, Silver, and Platinum Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Merit Gold & Silver closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing the sale of gold, precious metals and rare coins.

Primary Contact:	May Dumadag (VP of Operations)
Business Started:	5/1/1986
Social:

Interested in Merit Gold & Silver?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

The company appears to be out of business. On August 18 2014 our office verified that the company's website indicates that after 28 years in business Merit Gold & Silver are no longer accepting orders and are in the process of closing their operation. All paid orders will be shipped in accordance to their standard shipping policies.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

PURE GOLD

Seacoast Coin, Inc.

Websites:
There are no additional web sites.

Contacts:

Michael Getlin (Executive Vice President)

Peter M. Epstein (President/CEO)

Allie Selinger (Director of Human Resources)

Reputation Report

Merit Gold & Silver

Complaints and Resolutions

Other Information