Landcrafters, Inc. ratings, reviews and complaints - Landscape Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Landcrafters, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Landcrafters, Inc. specializes in doing high end, quality remodel projects involving hardscape, soft scape, spa and pool remodels as well as the installation of new pools and spas.

Primary Contact:	Michael Wehan (Owner)
Business Started:	10/10/1997
Social:

About Landcrafters, Inc.

Landcrafter's Inc. is a fully licensed and bonded Landscape Company dedicated to providing quality Landscape and Pool construction in an efficient and timely manner. We specialize in the beautification of new and older homes in the south Orange County, California area. Whatever your landscape needs, we want to help you! Let our experienced professional staff help you design and create a new outdoor experience that will both enhance the beauty of your home and add value to your investment. So come on in! You may call or email us anytime or "Request a Quote" over the Internet. We'll be glad to make an appointment with you to discuss your landscape needs. Thanks for visiting us at Landcrafters, Inc!

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Licensing

California State Contractors License Board

Verified License

License Number: 754071
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Dorothy Smaldino (Administration)

Kate Guerra-Hershey (Design Specialist)

Customer Service

Julianne Wehan