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Coastal Wood Flooring & Supplies, Inc.

Member | 379 inquiries |
Floor Materials Wholesale

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9035 Sunland Blvd
Sun Valley, CA 91352 | Get Directions

(626) 699-9802

http://www.coastalwfs.com

Monday - Friday: 8:00 AM - 4:00 PM Saturday: 9:00 AM - 1:00 PM Sunday: CLOSED

Company Rating

AAA

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Customer Reviews

based on 6 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 06/26/2008
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 9/17/2015 Brent P.

I am a first time client and I would definitely use him again and recommend his services. The flooring turned out beautiful!

Coastal Wood Flooring & Supplies helped us make a meaningful selection in terms of flooring that we could utilize in our home in Riverside county. They provided us with differences between types of flooring available and gave us samples to compare. Ralph is a factual person, provided alternatives and is helpful. He is knowledgeable in supporting your decision and is nice. He is not a “salesman” type like you would find at a car dealership. He is very clear and thorough with explaining things. He made this purchase a positive experience. I am a first time client and I would definitely use him again and recommend his services. The flooring turned out beautiful!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Coastal Wood Flooring & Supplies, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Coastal Wood Flooring is a wholesale flooring company. They offer engineered wood flooring, solid hardwood, porcelain, cork and laminate & much more. Lowest wholesale prices guaranteed!

Primary Contact:	Ralph Zaichik (Owner)
Business Started:	2/25/2005
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About Coastal Wood Flooring & Supplies, Inc.

Welcome to Coastal Wood Flooring where you will find the best hardwood floors and moldings the world has to offer. We not only offer outstanding customer service but we guarantee the lowest wholesale prices for all of our high quality flooring. We stand behind our products like our Engineered flooring, Unfinished, Pre-finished Flooring and over a hundred more choices to choose from at our showroom. Through the many years of being in this business, our company sets standards of excellence and places high value on integrity, professionalism, accountability, service, commitment, teamwork, respect, honesty, and of course the quality of our materials. We scour the globe for the latest trends from Exotic to Domestic Species of Wood. Our products and services range from Custom Parquet Design, Medallions, Staircase parts, Stair Treads, more. Serving Los Angeles, San Fernando Valley, Santa Clarita Valley, Ventura County, Orange County, Riverside County and San Bernardino County.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
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