Complaints


Yescom U S A, Inc.

1230 Santa Anita Avenue Suite F
South El Monte, CA 91733
Phone: (626) 336-2829
Contact: Andy Lee - President
Company ID: 13193240

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
12/17/2012
Customer Complaint: Within two weeks the 39 towel warmers rusted and were unsanitary for use.
Company Response: We state our return policy clearly, all returns must be made within 30 days, the order is far past 3... Read More
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10/01/2012
Customer Complaint: I purchased a faucet listed as 'oil rubbed bronze' and it was not
Company Response: Faucet is as described, problem might be caused by iinproprer use, caused by corrosive chemicals. Or... Read More
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09/24/2012
Customer Complaint: Two defective patio umbrellas were sent. Both rusted and the canopies yellowed in less than 3 weeks.... Read More
Company Response: The order was past 30 days return time, we told that we can make it exception & would still accept r... Read More
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07/25/2012
Customer Complaint: The product was advertised to keep out predators and predators easily enter and killed my animals.
Company Response: Our item is strictly as described, we solved problem with customer when he complained about problem,... Read More
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04/02/2012
Customer Complaint: I purchased a chicken coop that was such poor contruction, with splintered wood pieces and holes. T... Read More
Company Response: Customer's order is not under our 3 months warranty anymore, but we still helped & remedied problem,... Read More
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06/07/2011
Customer Complaint: The canopy we received does not fit, we measured according to their instructions before placing our ... Read More
Company Response: Item not fit, not must be problem with our item, maybe with customer's frame, we replied to customer... Read More
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