Complaints


Visual Land, Inc.

P.O.Box 3417
Cerritos, CA 90703
Phone: (562) 860-2600
Contact: Nicole Mason - Executive Assistant
Company ID: 100019220

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
05/26/2015
Customer Complaint: Have 2 10 D prestige that are only months old and have been returned at least 4 times-they don't tur... Read More
Company Response:
View Complaint
03/30/2015
Customer Complaint: Consumer alleges Visual Land replaced her defective tablet with another defective tablet and is impo... Read More
Company Response:
View Complaint
03/17/2015
Customer Complaint: I knew this was looking bad last week, i'm also out$22 for tablet rental from rent 2 own for this t... Read More
Company Response: I received my new tablet; HSN did finally mail free shipping labels, 3 weeks after they said they wo... Read More
View Complaint
02/05/2015
Customer Complaint: Purchased two of these tablets from Walmart. com and went to set it up for my 11 yr. old and found p... Read More
Company Response: I have called the customer and spoke with her briefly about Visual Land's plan of action for these ... Read More
View Complaint
02/04/2015
Customer Complaint: Company got rid off Consumer's tablet cover without authorization.
Company Response: We have shipped the customer the items requested, charger, case and manual.
View Complaint
03/02/2014
Customer Complaint: They seem to sell low quality products, have very poor customer service, don't stand behind their pr... Read More
Company Response:
View Complaint
12/25/2013
Customer Complaint: Black screen with lines across it.
Company Response:
View Complaint
03/24/2013
Customer Complaint: Company failed to repair or replace tablet.
Company Response: A replacement was sent as per her warranty, shipped out via USPS on 3/05/13.
View Complaint
03/17/2013
Customer Complaint: Company had me return my tablet for analysis but will not give me any response on repair/replacement... Read More
Company Response: The unit was sent out on March 1, 2013. UPS Tracking # 1ZY32Y821263892650.
View Complaint
03/17/2013
Customer Complaint: I need to talk to live person! Ive sent several emails for help and when I could get thru on phone I... Read More
Company Response: The RMA # was issued on 2/21 as well.
View Complaint
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