Complaints


Sterling Casualty Insurance Company

P.O. Box 8128
Newport Beach, CA 92658
Phone: (949) 851-6362
Contact: Mike Weinstein - President
Company ID: 13003884

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
06/17/2014
Customer Complaint: We have heard from no one, we can reach no one and we contacted our auto insurance and they can't re... Read More
Company Response: Our appraiser has been trying to contact the consumer and his spouse, we can proceed with resolution... Read More
View Complaint
04/14/2014
Customer Complaint: I just paid for my insurance renewal march 16 2014 and today received a bill to pay it again.
Company Response:
View Complaint
11/27/2013
Customer Complaint: Recently my car was in a accident. So I reported to sterling insurance thinking that I have coverage
Company Response:
View Complaint
11/04/2012
Customer Complaint: I ended my policy, Sterling Casualty Insurance Company on Sept.10 2012 at which time I was told no o... Read More
Company Response: The statement was for fully earned fees and premium for the renewal policy. No premium was ever paid... Read More
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09/12/2012
Customer Complaint: Cancelled insurance right before renewal to avoid duplicate insurance and was charged $50 terminatio... Read More
Company Response: Policy was cancelled at the direction of the insured. All insured requests for cancellation result i... Read More
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07/02/2012
Customer Complaint: Sterling Casualty Insurance Company was supposed to pay the settlement of $17,868.09 which was for t... Read More
Company Response: The insured chose a shop that was charging fees that are not allowed by California law. Sterling Ca... Read More
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06/12/2012
Customer Complaint: Will not reininburse me $590.00 for car insurance refund.
Company Response: 2nd check was mailed on May 16, 2012 and cashed on May 22, 2012.
View Complaint
04/04/2012
Customer Complaint: Filed insurance claim 5 March it is now 17 March and I've yet to be told what the damage is on car.
Company Response: The vehicle has been moved to our salvage company in San Diego and the total loss is being evalauted... Read More
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12/25/2011
Customer Complaint: I paid for 30 days of insurance but got 26 days.. they say they dont insure you while you aren't cov... Read More
Company Response: Policy is set to cancel December 20, 2011 if a payment of 39.02 is not postmarked before December 20... Read More
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12/23/2011
Customer Complaint: I had an accident with an insured driver of Sterling Casualty Ins. Co. on 11/15/11. To date the clai... Read More
Company Response: Our investigation is ongoing due to a dispute in liability. Our investigation to date looks as if t... Read More
View Complaint
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