Complaints


Stearns Lending, Inc.

4 Hutton Centre Drive, 10th floor
Santa Ana, CA 92707
Phone: (714) 513-7777
Contact: Katheryn Le - President
Company ID: 13035938

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
06/30/2014
Customer Complaint: Equity Accelerator Program and one time payment system are two different payment systems.
Company Response:
View Complaint
06/05/2014
Customer Complaint: Poor customer service, transferred to numerous people and finally after 1 hour and 22 minutes was hu... Read More
Company Response:
View Complaint
12/09/2012
Customer Complaint: I was treated unethically and poorly when applying for a refinance loan regardless of adequate incom... Read More
Company Response: Contacted consumer telephonically to discuss her concerns and sent the above letter also addressing ... Read More
View Complaint
08/21/2012
Customer Complaint: My mortgage was approved and supposed to go to settlement on June 26th. It has still not been compl... Read More
Company Response: Stearns Lending is investigating and will provide further information.
View Complaint
08/07/2012
Customer Complaint: My credit card statement shows that I was unreasonably charged by Trimavin-Appraisal MGMT C 714-513-... Read More
Company Response: It appears that the follow up appraisal was necessary and the $150.00 charge was justified. Stearns ... Read More
View Complaint
07/02/2012
Customer Complaint: Request to have work approved and funds released is not being addressed or reviewed.
Company Response: PER CONSUMER E-MAIL: Stearns Lending has approved the work I need done and resolved the issue.
View Complaint
12/29/2011
Customer Complaint: Stearns does not follow their guidlines provided to brokers
Company Response: Stearns Lending, Inc. will not be remitting the requested $675 for the appraisal ordered by Mr.
View Complaint
08/15/2011
Customer Complaint: We were told we qualified for a refinance. After we paid $475 we were denied based on information t... Read More
Company Response: The customer should contact his loan officer to arrange for a Stearns Lending, Inc. check in the amo... Read More
View Complaint
Follow us on:
Business Consumer Alliance on Facebook Business Consumer Alliance on Twitter Business Consumer Alliance on Google+ Business Consumer Alliance on Pinterest Business Consumer Alliance on LinkedIn
Business Consumer Alliance on Facebook Business Consumer Alliance on Twitter Business Consumer Alliance on Google+ Business Consumer Alliance on Pinterest Business Consumer Alliance on Pinterest