Complaints


Optima Tax Relief, LLC

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
Phone: (800) 536-0734
Contact: David King - President
Company ID: 100115586

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
01/28/2015
Customer Complaint: I paid $995.00 for tax help but I wasn't informed they would need an additional $1500 before any wor... Read More
Company Response: Optima Tax has reached out to the client and addressed her concerns as outlined in the complaint.
View Complaint
01/27/2015
Customer Complaint: Misleading information
Company Response: Optima Tax immediately reached out to the client upon receiving the BCA complaint and addressed his ... Read More
View Complaint
01/26/2015
Customer Complaint: Company failed to render services contracted.
Company Response: Optima Tax has made multiple attempts to address his concerns as outlined in the complaint, unfortun... Read More
View Complaint
01/26/2015
Customer Complaint: We paid they $3000.00 for the same thing the tax preparer already did.
Company Response: Optima Tax immediately reached out to the client upon receiving the BCA complaint and addressed her ... Read More
View Complaint
01/18/2015
Customer Complaint: Company took $1,995.00, was asking for more money and failed to render any service as promised & con... Read More
Company Response: Optima Tax's management immediately reached out to the client to discuss his concerns outlined in th... Read More
View Complaint
01/08/2015
Customer Complaint: Company failed to provide services contracted for.
Company Response: Optima Tax's management was already in contact with the client prior to receiving the BCA complaint.... Read More
View Complaint
11/17/2014
Customer Complaint: I spoke with Optima in February and paid them $500 on 2/18/14 and $495 on 3/31/14.
Company Response: Optima will continue to reach out to resolve the client's concerns.
View Complaint
10/05/2014
Customer Complaint: The person I originally dealt with, seemed confused when discussing my case
Company Response: We are in communication with the client to address their concerns. Optima Tax will provide a final r... Read More
View Complaint
08/25/2014
Customer Complaint: Unable to speak with anyone regarding my case .
Company Response: Optima Tax's immediately reached out to the client upon receiving the BCA complaint to discuss the c... Read More
View Complaint
08/06/2014
Customer Complaint: I contacted the IRS and resolved the issue myself yet Optima refuses to give me my $995.00 refund.
Company Response: Optima Tax's immediately reached out to the client upon receiving the BCA complaint to discuss the c... Read More
View Complaint
123
Follow us on:
Business Consumer Alliance on Facebook Business Consumer Alliance on Twitter Business Consumer Alliance on Google+ Business Consumer Alliance on Pinterest Business Consumer Alliance on LinkedIn
Business Consumer Alliance on Facebook Business Consumer Alliance on Twitter Business Consumer Alliance on Google+ Business Consumer Alliance on Pinterest Business Consumer Alliance on Pinterest