Complaints


Optima Tax Relief, LLC

3100 Harbor Blvd., Suite 250
Santa Ana, CA 92704
Phone: (800) 536-0734
Contact: David King - President
Company ID: 100115586

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
10/05/2014
Customer Complaint: The person I originally dealt with, seemed confused when discussing my case
Company Response: We are in communication with the client to address their concerns. Optima Tax will provide a final r... Read More
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08/25/2014
Customer Complaint: Unable to speak with anyone regarding my case .
Company Response: Optima Tax's immediately reached out to the client upon receiving the BCA complaint to discuss the c... Read More
View Complaint
08/06/2014
Customer Complaint: I contacted the IRS and resolved the issue myself yet Optima refuses to give me my $995.00 refund.
Company Response: Optima Tax's immediately reached out to the client upon receiving the BCA complaint to discuss the c... Read More
View Complaint
07/14/2014
Customer Complaint: Constant changes in personal case workers
Company Response: Optima Tax's management had already been in contact with the client prior to receiving his complaint... Read More
View Complaint
07/07/2014
Customer Complaint: This company charged us $995.00 for nothing.
Company Response: Optima's management immediately reached out to the client upon receiving the complaint to discuss th... Read More
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07/06/2014
Customer Complaint: In the 5 months that they had my information they didn't do anything for me other than keep sending... Read More
Company Response: SUMMARY - Optima Tax's management immediately reached out to the client upon receiving the Business ... Read More
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06/25/2014
Customer Complaint: I filled out some forms for financial information and never heard back for weeks after I paid the $9... Read More
Company Response: Optima Tax's management immediately reached out to the client upon receiving this complaint to discu... Read More
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01/27/2014
Customer Complaint: On 6/6/13 i contacted optima to try to get a resolution with the irs. I was told it would be 995.00... Read More
Company Response: Optima Tax's management has contacted the client and this matter is resolved. Customer has indicated... Read More
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01/14/2014
Customer Complaint: A proposal was done on my husband's behalf without his knowledge by Optima instead we received a let... Read More
Company Response: Optima Tax's management has contacted the client and this matter is resolved. The consume have indic... Read More
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01/14/2014
Customer Complaint: Paid for service and was told help was available but after payment was recieved, was told no help wa... Read More
Company Response: Optima Tax's management has contacted the client and this matter is resolved. consumer has indicated... Read More
View Complaint
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