Complaints


Ocwen Financial Corporation

1661 Worthington Road Suite 100
West Palm Beach, FL 33409
Phone: (800) 241-9960
Contact: Ronald M. Faris - President
Company ID: 13128601

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
10/29/2014
Customer Complaint: They can't seem to locate my bank electronic payment.
Company Response: Please note that the letter did not include a valid loan number or enough information for us to loca... Read More
View Complaint
10/01/2014
Customer Complaint: My wife and I have closed on the re-finance of our Ocwen loan today. However when the final payoff f... Read More
Company Response: We contacted the borrower and addressed the concerns raised.
View Complaint
09/15/2014
Customer Complaint: Consumer states the company has been billing them for home owner's insurance when they already have ... Read More
Company Response: Ocwen's records do not indicate that they have received notification and/or authorization, in order ... Read More
View Complaint
07/10/2014
Customer Complaint: I have tried five times to speak to someone about my PMI with Ocwen.
Company Response: Company states we require written authorization from the consumer before we can discuss the complain... Read More
View Complaint
07/03/2014
Customer Complaint: Consumer alleges her second loan was not modified with the first loan and now he is threatened to fo... Read More
Company Response:
View Complaint
06/16/2014
Customer Complaint: Company continues to send them letters stating they are behind on their mortgage, yet they've NEVER ... Read More
Company Response: Due to privacy concerns, we are unable to respond to your request.
View Complaint
06/10/2014
Customer Complaint: Consumer states he did a loan modification with your company but instead of helping him with the sec... Read More
Company Response:
View Complaint
05/20/2014
Customer Complaint: Ocwen calls me everyday about 3 to 4times per day, even if i already made an arrangement with them.
Company Response: We are unable to respond to your request. Should you continue to require the requested information, ... Read More
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05/06/2014
Customer Complaint: My home mortgage was held by OCWEN Mortgage and I paid the loan in full November 2013. As of this da... Read More
Company Response:
View Complaint
03/17/2014
Customer Complaint: Company is alleging she has failed to make payments in timely fashion.
Company Response:
View Complaint
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