Complaints


Ocwen Financial Corporation

1661 Worthington Road Suite 100
West Palm Beach, FL 33409
Phone: (800) 241-9960
Contact: Ronald M. Faris - President
Company ID: 13128601

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
07/29/2015
Customer Complaint: The account number provided by one of their agents at Ocwen was wrong so therefore the payment went ... Read More
Company Response: Due to privacy concerns this Office is unable to provide any loan information to BCA. Nevertheless,... Read More
View Complaint
07/26/2015
Customer Complaint: Mortgage company keeps changing billing amounts when amounts should be zero.
Company Response: In an effort to assist with this request, Ocwen will respond to the borrower directly.
View Complaint
07/20/2015
Customer Complaint: Ocwen paid our city taxes and tripled the escrow amount. They won't let me refinance at a lower inte... Read More
Company Response:
View Complaint
07/09/2015
Customer Complaint: Company is giving the run around to issue refund for double charging bank account.
Company Response:
View Complaint
06/30/2015
Customer Complaint: Will not clear up a credit reporting error for a loan that had been paid off.
Company Response: Consumer emailed: This has been settled. They did an investigation and discovered I did not owe the... Read More
View Complaint
06/22/2015
Customer Complaint: Here is where the issue begins because I never agreed to make a payment on Friday, May 22, 2015.
Company Response:
View Complaint
06/21/2015
Customer Complaint: I contacted Ocwen 5/5/15, explained the situation and was assured they would refund the money in ti... Read More
Company Response: Please submit a completed authorization form to our office at your earliest convenience
View Complaint
06/21/2015
Customer Complaint: Ocwen has refused to process my application. Ocwen continually looses documents that my wife and I s... Read More
Company Response: Ocwen's records do not indicate that they have received notification and/or authorization from consu... Read More
View Complaint
04/30/2015
Customer Complaint: Irregular / Delayed of Payments. HORRIBLE CUSTOMER SERVICE. Dated material / arrival dates vary by 3... Read More
Company Response:
View Complaint
04/12/2015
Customer Complaint: Requested pay off to pay off mortgage on Feb 5th and they said they couldn't tell us what we owed th... Read More
Company Response: Due to privacy concerns, we are unable to respond to your concerns. However, the concerns raised hav... Read More
View Complaint
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