Complaints


AirTro, Inc.

1630 South Myrtle Avenue
Monrovia, CA 91016
Phone: (626) 357-5311
Contact: Robert Helbing - President
Company ID: 13194914

The grid below includes a brief summary of complaints and the company's response, if available. In some cases, the grid may include all complaints against the company.




DateComplaint and Response SummariesDetails
03/28/2013
Customer Complaint: Contractor claims they are not covered by Calif. Energy Code. Several code requirements have not bee... Read More
Company Response: The building inspector agrees with none of the customer's list of supposed violations. The work was ... Read More
View Complaint
01/16/2013
Customer Complaint: There are remaining tasks pending by City Inspection. Air-Tro is talking too long to fix.
Company Response: We are working with the customer to resolve this. We hope to get the problems taken care of by the e... Read More
View Complaint
09/15/2012
Customer Complaint: Had a service tech come to check system ad was very unprofessional.
Company Response: The customer was told the call would be billed, but must have misunderstood. Regardless, a full cred... Read More
View Complaint
02/13/2012
Customer Complaint: 1. 3/4 hp motor 2. header blower 3. gas valve
Company Response: We offered to change out the furnace circuit board at no charge. The homeowner accepted, and we did ... Read More
View Complaint
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