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Keurig Recalls Over 7 Million Faulty Coffee Makers

Keurig Green Mountain is best known for producing coffee makers that use disposable, single serve coffee pods.  On Tuesday, the company issued a voluntary recall notice for more than 7 million units sold in the U.S. and Canada.

Keurig recall

According to Keurig, some faulty units can overheat and spray hot liquids on users.  The company said in a statement on its website, “Keurig has determined that this event is more likely to occur if the brewer is used to brew more than two cups in quick succession.”

The company says that the only units affected are those with the model number K10 (formerly identified as B31) that were produced prior to July 2014.  These Keurig Mini Plus Brewing System units can be returned for a free repair kit.

Keurig is working with the U.S. Consumer Product Safety Commission and Healthy Canadians on this recall after more than 200 complaints were filed about hot liquid escaping, including 90 reports of burn-related injuries.  These units were sold online as well as other major retailers such as Kmart, Kohl’s, Target and Walmart from December 2009 through December 2014.

For more information about the recall notice and how to obtain a free repair kit, visit Keurig’s recall notice website.

About Business Consumer Alliance:

Business Consumer Alliance (BCA) is a non-profit which started in 1936. The broad purpose of BCA is to promote business self regulation. BCA's mission is achieved by assisting consumers in resolving complaints with businesses and using that complaint information, along with other relevant information like customer reviews, to forecast business reliability. With community support, BCA can identify trustworthy and ethical businesses and warn the public to avoid unscrupulous businesses whose purpose is to defraud the marketplace. BCA obtains its funding from member businesses who support the mission and purpose of the organization and who agree to abide by high standards of ethical business practices.