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Davis & Goldmark, Inc.

522 inquiries |
Collection Agencies

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23441 South Pointe Drive, Suite 190
Laguna Hills, CA 92653 | Get Directions

(800) 562-7795

http://www.davisandgoldmark.co...

Monday - Friday 8am to 4:30pm

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/27/2016 Aldon H.

Complained about faxing instead of emailing information then became abusive

I was called by one of their collection agents about a contract I entered into. When I expressed no knowledge of the contract, I asked that the contract be faxed to me. The agent became belligerent and said that email was easier and he could do it right now, instead of having to 'walk across the room, wait for the fax, then walk back to make sure the fax went through. I told him that I would not give him my email address because I did not want to receiving dunning messages from him or his company. He blew his top when I would not release the information he wanted. He became belligerent and said that he would see me in court. I suspect it's a scam, but have no way of knowing if I owe the money because he would not fax me the document as I requested. Anyone else have this problem?

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Davis & Goldmark, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Davis & Goldmark, Inc. is a result-oriented commercial debt collection agency with an extremely talented and professional team of collectors, account representatives and field investigators. Our combined expertise accounts for a collection success ra

Primary Contact:	Marie Blancarte (Office Manager)
Business Started:	2/7/1978
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

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