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KBM - SCAM complaints

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8780 19th Street #319
Alta Loma, CA 91701 | Get Directions

(626) 917-6322

http://www.secretcashoffers.co...

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Total Amount in Dispute:
$180.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaint Closing Statistics

1 complaints against KBM - SCAM closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against KBM - SCAM

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8/3/2023

RESPONSE: Complaint was not answered Amount in Dispute: $180.00 Amount Settled: $0.00

Customer Complaint

7/10/2023

I Received A deal in the mail about A Home Job. USED BOOK FINDER. $150.98+ TWO BOOKS OF FOREVER STAMPS. $25.50. Mailed on May 21th. To USED BOOK FINDER@12223 HighLand Ave. Suite 106-571 Rch CuCaMonga CA 91739... Do U have An email so I can send my copies of the paper work?? They cashed my money Order June 6th but I have not received any info from these people...for my Benjamin's. Resolution Sought For them to full fill the home job or return My $150 plus my Two Books of Forever Stamps.. pluse I need to be compensated for mental anguish $400.

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